Shipping & Delivery

Articles

• SHIPPING

Frequently Asked Questions

Do I have to pay duties or customs for my products?

For EU countries, no.

For non-EU countries, local fees may apply. 

Note: Packages may be opened for customs inspection and repacked afterward.

How does shipping and delivery work?

We offer free shipping on orders over €50. For orders below €50, shipping costs €5.

• International orders are shipped with DHL from our warehouse in Karlstad, Sweden
• Delivery times vary by destination.
  • Central Europe: 2-5 days
  • Southern Europe: 5-7 days
  • Outside Europe: 7-10 days

NOTE: Delivery times may vary depending on the local carrier.

• If delivery to your mailbox or home address is not possible, the package will be sent to a pickup point.

Tracking information is sent by email once your order has been shipped. We do not ship to Svalbard or Jan Mayen.

Where do you deliver?

We ship to most countries worldwide. A list of excluded countries:

Antigua and Barbuda, Aruba, Azerbaijan, Bahamas, Barbados, Belize, Bermuda, Bolivia, Bonaire, Botswana, Brunei, Darussalam, Cape Verde, Cayman Islands, Central African Republic, Chad, Chile, Comoros, Cuba, Curaçao, Dominica, Dominican Republic, Ecuador, Fiji, French Polynesia, Gambia, Grenada, Guadeloupe, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Iraq, Ivory Coast, Jamaica, Kuwait, Laos, Lesotho, Libya, Martinique, Mauritania, Mongolia, Myanmar, Nepal, New Caledonia, Nicaragua, Niger, Panama, Papua New Guinea, Paraguay, Peru, Reunion, Samoa, São Tomé and Príncipe, Seychelles, Sierra Leone, Sint Marteen, Somalia, St. Helena / Ascension / Tristan da Cunha, St. Kitts and Nevis, St. Lucia, St. Vincent and the Grenadines, Sudan, Republic, Suriname, Swaziland, Syria, Tajikistan, Turkmenistan, Tuvalu, Uzbekistan, Vanuatu, Venezuela, Wallis and Futuna, Yemen, Zimbabwe

For Switzerland, use www.comfyballs.ch.